Turn inquiries into appointments
Collect the caller’s name, contact details, service request, and preferred date before checking the connected calendar.
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Korenact for home services
Keep the next job moving while your team is on the current one.
Administrative inquiries and appointment intake for HVAC, plumbing, electrical, cleaning, and other service businesses. Capture the request, coordinate a visit, and leave your team a clear next step.
Plan your first workflowAn example conversation
“I need to schedule an air-conditioning service visit.”
- 01Collect the service request and contact information.
- 02Confirm a complete date and time, then check your scheduling rules.
- 03Book in the connected calendar after any required approval, or queue the request for staff.
Illustrative workflow. Available actions depend on your configured rules and connected system.
Where to start
Make everyday requests easier to manage.
Handle schedule changes
Verify the contact before looking up an appointment. Apply the scheduling permissions your team sets.
Give exceptions an owner
Send urgent, unclear, or restricted requests to the staff queue with the conversation and reason attached.
A consistent intake process
Less appointment administration
A record your office can review
A clear scope
Know what’s included.
Start with service intake and a connected scheduling calendar. Technician dispatch, route planning, estimates, and field-service software updates require additional integrations.
Google Calendar supports booking, lookup, and supported appointment changes. Calendly supports booking, lookup, and single-invitee cancellation; direct rescheduling is not available. Account authorization and workflow evaluation are part of activation.
Your next step
Bring us one workflow worth improving.
We’ll help define the scope, connection, rules, and evaluation.